| It is a consumers right to return a defective product | | | | to prove that the defect has not been caused by |
| that he has purchased. The US legislative and justice | | | | you. |
| system through the California Lemon Law recognizes | | | | 4.Dont waste time |
| this right in auto buyers, who may risk life and limb | | | | Remember that the California Lemon Law provides a |
| for one defect in their car. | | | | deadline for complaints. Dont wait for the last minute |
| The California Lemon Law allows new and used car | | | | to file yours. |
| buyers to demand for refund or replacement when | | | | 5.Take it to authorized service center |
| the cars that they have purchased have been | | | | In having your car repaired, make sure that you go |
| proven to be defective. Here are some tips that will | | | | only to authorized service centers to ensure that the |
| help you get the most juice from your lemon. | | | | car is repaired properly. Under the California Lemon |
| 1.Never let the manufacturer or dealer discourage | | | | Law, buyers should have the defect repaired by the |
| you | | | | manufacturer through its service centers and at least |
| The California Lemon Law provides guidelines by | | | | inform the manufacturer of the need for repair. |
| which you can determine if your car qualifies. A car is | | | | 6.Keep records |
| considered a lemon under the California Lemon Law if | | | | Never fail to ask for proper documentations, even if |
| it has been repaired four times and the defect has | | | | the center has not seen anything wrong with your |
| not been fixed within the period of 18 months or | | | | car. Those are needed when you file a complaint |
| 18,000 miles whichever comes first. Two repair | | | | under the California Lemon Law. So, it is important |
| attempts are given to defects that may cause injury | | | | that your complaints be documented from the onset. |
| or death. | | | | Make sure also that when they do give you a receipt |
| 2.Know your rights | | | | or record, the information is complete and accurate. |
| Research the guidelines provided by the California | | | | 7.Put it in black and white |
| Lemon Law and decide for yourself if what you have | | | | Send a letter of complaint. This is one way to legally |
| is a lemon. Dont let some scrupulous salespersons | | | | give notice to your problem under the California |
| fool you into not filing a complaint or selling your car | | | | Lemon Law. Inform them of the problem and outline |
| to them at a loss. There are a lot of websites in the | | | | the number of repairs that you have done. If |
| Internet that could provide you with relevant | | | | possible, send it over through certified mail to make |
| information on California Lemon Law. | | | | sure that they did receive it. |
| 3.Read your manual | | | | 8.Know your options and seek advice |
| Dont let that manual gather dust in one of your | | | | Most car companies have arbitration program that |
| drawers. Know everything about your car especially | | | | take care of Lemon Law complaints in California. If |
| the things that you cannot do with or to it. Take | | | | arbitration does not work, you can always seek legal |
| care of your car and follow the manual to the letter. | | | | counsel. Remember that arbitration decisions are not |
| Otherwise the manufacturer could blame the problem | | | | final and some companies even give a quick refund |
| on your poor use. Remember that though the | | | | when a lawyer gets involve. |
| California Lemon Law protects your right, you have | | | | |