| Target marketAn answering service
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| | hours; complete answering service where
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| business serves a variety of customers.
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| | customers believe they are calling the
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| It is used by individuals like doctors,
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| | actual business office; order taking
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| plumbers or electricians who are on call
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| | service, where customers call in to place
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| outside their homes or offices; it is
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| | orders; call forwarding service; message
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| used by small firms like real estate
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| | delivery service, where you call people
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| agencies, who want all calls to be
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| | on behalf of your client; voice
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| answered; it is used by medium sized
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| | mailboxes, where you have lines that
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| companies like transport firms; it is
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| | record messages; beeper service, where
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| used by large corporations who get a
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| | you take the call and then page the
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| large volume of calls. The service is
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| | client; and computerized telemarketing,
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| used largely by professionals or
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| | where you use a computer hooked to a
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| companies who want calls to be answered
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| | standard phone to dial telephone numbers.
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| after business hours or even during
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| | You can also charge more for providing
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| business hours as per the
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| | more services.Scouting for businessYou
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| needs.InvestmentThe investment on an
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| | need to visit the offices of potential
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| answering service business depends on the
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| | clients and make a pitch for business.
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| scale of business. If you want to limit
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| | For this, you need to carry a business
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| the number of clients to 10 ten then you
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| | proposal that outlines the benefits the
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| should install separate telephone lines
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| | client will get. You should also
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| for each client. A telephone line will
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| | advertise in yellow pages and in the
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| cost $200 each, and the monthly rental
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| | classified columns of your local
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| will be in the range of $35. If, however,
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| | newspaper. There is no shortage of
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| you want to service more than 10 clients
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| | clients for an answering service
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| then it is advisable to have a
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| | business. You can tap retail stores,
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| switchboard installed. A switchboard with
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| | credit agencies, restaurants, wedding
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| 100 lines costs around $25,000. This may
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| | services, modeling schools, furniture
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| be expensive but it has scale, and you
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| | stores, employment agencies, collection
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| can add business without worry about the
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| | agencies, financial service firms, dance
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| infrastructure. Besides this, you need to
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| | schools, carpet cleaners, car washes,
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| dedicate a small room for the
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| | video stores, travel agencies pet
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| installation of phone lines. You will
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| | services etc.FundingYou don't need
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| also need a comfortable chair, and a rack
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| | funding if you plan to service less than
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| to store messages. You must think
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| | ten clients. In this case, you can add
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| long-term when setting up this business
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| | telephone lines as your client list
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| because shifting of phone lines is an
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| | grows. However, if you plan to install a
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| expensive process, and not
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| | PBX then you surely need the help of a
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| advisable.QualificationsYou should have a
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| | bank or Small Business Administration
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| pleasing "phone personality", that is you
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| | office. In this case you need to prepare
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| should be able to answer calls politely.
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| | a business plan to convince the funding
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| You should also be able to take down
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| | body of your seriousness, and your
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| messages accurately for passing to the
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| | confidence to make the service
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| client. Most important, you should be
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| | work.EarningsAn answering service
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| well organized, and ensure that no
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| | business that has 20 clients can easily
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| message is lost.Kinds of serviceThe
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| | make $100,000 a year. The money only
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| success of an answering service business
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| | grows as the client list grows.Chris Navi
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| depends on the number of facilities you
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| | I am a true freelance internet advertiser
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| provide. These include incoming message
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| | who dabbles in website design.
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| services, both during and after business
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